Privacy Policy
Last updated: September 11, 2025
Lemere Electric (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit countrygoodsusa.com (the “Site”), make a purchase, join our loyalty or referral programs, or sign up for email/SMS marketing. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Who we are
Legal entity: Heather Lemere dba Lemere Electric
Mailing address:7040 Desert Wolf Lane Star, Idaho 83669
Contact email: service@lemereelectric.com
Customer service phone/text: 208-991-2785
1) Scope
This Policy applies to information collected through our Site, checkout, forms, email and SMS (text) messaging, social media pages we control, and in-person events where we direct you to this Policy. It does not cover third-party websites, platforms, or services that are not under our control.
2) Information We Collect
We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.
- Information You Provide Directly
Account & Profile: name, email, password, shipping/billing address, phone number.
Orders & Payments: items purchased, order history, delivery preferences. Payment card details are processed by our payment processors (e.g., Stripe, PayPal); we do not store full card numbers on our servers.
Customer Support: messages, call/text recordings (where permitted by law), and related metadata.
SMS/Email Marketing: your consent preferences, message interactions, and unsubscribe status.
- Information Collected Automatically
Device & Usage: IP address, browser type, device identifiers, operating system, pages viewed, time on page, referring/exit pages, and clickstream data.
Cookies & Similar Technologies: cookies, pixels, beacons, and SDKs used for core site functions, analytics, personalization, fraud prevention, and advertising. See Cookies & Tracking below.
- Information from Third Parties
Payments & Fraud Prevention: tokenized payment info, fraud signals, chargeback notices.
Shipping & Fulfillment: shipment status and delivery confirmations from carriers.
Marketing & Analytics Partners: aggregated audience insights and ad performance.
Social Logins/Integrations: if you connect or interact via a social platform, we may receive profile or engagement data subject to that platform’s terms and your settings.
3) How We Use Information
We use personal information to:
Provide the Site and Services: process and fulfill orders, deliver products, provide customer support, operate loyalty/referral/fundraising programs, and maintain your account.
Communicate with You: service messages (e.g., order updates, account notices), marketing emails/SMS with your consent, and transactional texts (e.g., delivery alerts).
Personalize & Improve: remember preferences, recommend products, and measure/understand usage.
Security & Fraud Prevention: detect, investigate, and prevent security incidents and malicious activity.
Legal & Compliance: meet legal obligations, enforce terms, and defend against claims.
Research & Development: develop new products and improve our formulations, packaging, and customer experience.
4) SMS/Text Messaging Terms
By opting in to our SMS program, you agree to receive marketing and transactional texts at the mobile number you provide. Message frequency varies. Message & data rates may apply. Consent is not a condition of purchase.
Opt-out: Reply STOP to end marketing texts. You may still receive transactional/critical messages (e.g., order or shipping texts) as permitted by law.
Help: Reply HELP for help.
Data Use: We log your consent, phone number, messages sent/received, and interactions to manage your preferences and compliance with carrier rules.
Program Providers: We may use vendors (e.g., Postscript, Klaviyo, Twilio) to deliver texts and manage opt-ins and opt-outs.
5) Legal Bases for Processing (EEA/UK only)
Where applicable, we process personal data under these legal bases: contract (to provide the services you request), consent (for certain marketing or cookies), legitimate interests (to improve services, prevent fraud, and market similar products), legal obligation, and vital interests in rare cases.
6) How We Share Information
We do not sell your personal information for money. We may disclose personal information to:
Service Providers: e-commerce platform (e.g., WooCommerce), payment processors (e.g., Stripe, PayPal), email/SMS platforms, hosting, analytics, ad tech, customer support tools, and fulfillment/shipping partners.
Advertising & Analytics Partners: to measure ad performance and provide interest-based advertising. This may be considered “sharing” or a “sale” under some state laws; see State Privacy Rights.
Business Transfers: in connection with any merger, financing, acquisition, or dissolution.
Legal/Compliance: to comply with law, enforce our terms, or protect rights, safety, and property.
With Your Direction: when you instruct us to share (e.g., referrals, public reviews).
7) Cookies & Tracking
We use the following types of cookies and similar technologies:
Strictly Necessary: required for site core functions (cart, checkout, security).
Performance/Analytics: to understand traffic and improve the Site (e.g., Google Analytics).
Functional: to remember preferences.
Advertising/Retargeting: to show relevant ads on our Site and elsewhere (e.g., Meta/Google ads pixels).
Choices: You can manage cookies in your browser settings and via any cookie banner preferences tool we provide. Note that disabling cookies may break some features (cart/checkout). We currently do not respond to “Do Not Track” signals.
8) Your Privacy Rights
Depending on your state or country, you may have rights to:
Access/Know what personal information we collect and use;
Correct inaccurate information;
Delete your information;
Opt out of targeted advertising, the “sale” or “sharing” of personal information, and certain profiling;
Portability of your data; and
Withdraw consent where processing is based on consent.
To exercise rights, email helllo@countrygoodsusa.com. We will verify your request and respond as required by law. Authorized agents may submit requests per applicable law.
California/CPRA: We do not sell personal information for money. We may “share” personal information for cross‑context behavioral advertising (e.g., with ad platforms) unless you opt out. Use our “Do Not Sell or Share My Personal Information” link: {{ link to opt‑out page }}.
Nevada: We do not sell personal information as “sale” is defined under Nevada law; you may still send opt-out requests to our privacy email.
EEA/UK: You may contact your local data protection authority and have the right to lodge a complaint.
9) Notice of Financial Incentive (Loyalty/Referral Programs)
We offer loyalty, referral, and promotional programs (e.g., Lemere Electric Rewards) that may be considered a “financial incentive” under California law. Participation is voluntary and you may opt out at any time.
What we collect: identifiers (name, email/phone), purchase history, engagement data (e.g., points earned), and referral details you choose to provide.
Value of incentive: discounts, points, rewards, early access, giveaways. We estimate the value based on factors like average order value, redemption rates, and program costs.
How to opt in/out: enroll by creating an account or following program prompts; opt out via your account settings or by contacting us. Deleting your account or unsubscribing from marketing does not automatically close your loyalty account; please request closure if desired.
10) Data Retention
We retain personal information only as long as needed for the purposes described, including to comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and applicable law.
11) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.
12) Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us to request deletion.
13) International Transfers
If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers are located. These locations may have data protection laws different from those in your country.
14) Third‑Party Links & Features
Our Site may include links to third‑party websites, plug‑ins, or apps. We are not responsible for the privacy practices of those third parties. Review their policies before providing data.
15) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date indicates the latest revision. Material changes will be highlighted on the Site or sent to you as required by law.
16) Contact Us
Questions or requests?
Mailing address:7040 Desert Wolf Lane Star, Idaho 83669
Contact email: service@lemereelectric.com
Customer service phone/text: 208-991-2785